Billing

Enter your billing information as it appears on your credit card statement. Your credit card will not be accepted without the appropriate billing address and telephone number. If you are a registered user, your billing address will automatically appear on the Billing page.

Sky accepts the following credit card payment options: American Express, MasterCard, Discover and Visa.

Charging Your Credit Card

The total dollar amount of your order will be authorized at the time your card is approved. The actual payment (transfer of funds) will not occur until your order ships.

Charging Your Debit Card

The total dollar amount of your order will be authorized at the time your card is approved, which may have an effect on your account balance even though the actual payment (transfer of funds) will not occur until your order ships.

Sales Tax

In accordance with state regulations, sales tax is automatically applied to your shopsky.com order if your shipping address is in California.

Gift Cards

Sky Gift Cards are only available for purchase and redemption at Sky Retail store locations; at this time, Sky Gift Cards cannot be purchased or redeemed on shopsky.com.

Checking Out

When you are ready to make your purchase, place your mouse over your Cart at the top of the page and click Checkout. Our checkout process is quick, easy and secure. Just follow these steps to place your order.

For Registered Users – If you are a returning customer and have an account at shopsky.com, please sign in using your email address and password. You will then be taken directly to the first Checkout page.

For Non-Registered Users – If you are not registered for an account at shopsky.com, you may proceed to the first Checkout page to create an account.

Order Summary

Once you have placed your order, you will see your order summary, which will include your order number. At this time you will be able to print a copy of your receipt for your records. A copy of your receipt will also be included in your order shipment. If, during checkout, you indicated that this order is a gift, a gift receipt, which excludes all prices, will be included in your order shipment.

Order and Shipping Confirmations

After placing your order, you will receive an order confirmation email that includes your order number. If you are a registered user, you can use your order number to track your order in My Account. Once your items have shipped, you will receive a shipping confirmation email with details of the shipped item(s). Please note that if you order more than one item, it is possible that different items may be shipped on different days, depending on stock availability.

Shipping

Enter the address where you would like your order shipped. If you are a registered user and have saved a shipping address, your shipping address will automatically appear on the Shipping page. If your shipping address is the same as your billing address, click the box next to Use This Address for Billing. If you are purchasing a gift, please click the Yes box next to Is This a Gift. Then select a shipping method from the options provided.